Did you know that previously manual government processes in Nigeria are being automated, powered by technology? Well, in an effort to improve openness in government processes, the National Information Technology Development Agency (NITDA) has presented the second phase of the Nigerian e-Government Master Plan. This phase is aimed at ensuring seamless and inclusive access to digital services.
This was disclosed by Kashifu Inuwa CCIE, Director General of the National Information Technology Development Agency (NITDA), during the Thursday deliverables handover ceremony held at the e-Government Training Centre, Kubwa, Abuja, for the CEOs of NITDA, National Identity Management Commission (NIMC), Nigerian Immigration Service (NIS), and Nigerian Customs Service (NCS).
The enterprise architecture, which includes business processes, data, information, tech, finance, and ETC, is a disciplined way of organizing enterprise resources to provide the capabilities required to consistently achieve the organization’s functions and mandates, according to Inuwa, who was represented by Mr. Oladejo Olawumi, Director I T Infrastructure Solutions in the agency.
The following e-government-related regulatory instruments are being implemented, according to Inuwa, and they depend heavily on the Nigerian Government Enterprise Architecture. The Director General went on to say that interoperability between all of the government services was intended to be made possible by the Nigerian e-government interoperability architecture. It is important to emphasize that the current administration’s push for the integration of government services is largely dependent on the Digital Public Infrastructure (DPI).
It is admirable that automated solutions driven by technology are replacing traditional manual operations. Nigeria’s business and public employees will now be able to concentrate on more important tasks by substituting a digital solution for the labourious and manual process that was previously in place.
Nonetheless, user adoption and training must be carefully considered as part of the digital transition. Increased training requirements, the necessity for highly qualified development resources, and system-specific problems are all possible consequences of new systems. Keep in mind that a lot of Nigerians usually view change as a risk. Helping Nigerians overcome this fear is one of the challenges NITDA would have to contend with.
