From time to time, people want to know how to activate Airtel Internet service on their phones.
To have access to the internet on your mobile phones and tablets or other data enabled devices, you will have to ensure your APN settings are configured correctly on the Airtel 3.75G network.
APN simply means Access Point Name. This is a requirement on the network for all data users. It is your gateway to accessing the web on the Airtel Network. Our APN is internet.ng.airtel.com. If your phone/device has no APN settings or incorrect APN settings, you would be unable to access the web.
Typically, once you insert the Airtel SIM, the settings are automatically configured. However, a need to configure manually might occur. This varies from device to device.
For iPhones/Ipads
iPad 3, iPad 4, iPad Mini
Go to Settings> Cellular data> APN settings> APN> type in the following details:
- Username: Please leave blank
- Password: Please leave blank
- Access Point Name (APN): internet.ng.airtel.com
- Home Page: www.ng.airtel.com
iPhones 3G and 4
Go to Settings> General> Network> Mobile Data Network> APN>type in the following details:
- Username: Please leave blank
- Password: Please leave blank
- Access Point Name (APN): internet.ng.airtel.com
- Home Page: www.ng.airtel.com
iPhone 4S and iPhone 5
Go to Settings> General> Cellular> Cellular Data Network> APN>type in the following details:
- Username: Please leave blank
- Password: Please leave blank
- Access Point Name (APN): internet.ng.airtel.com
- Home Page: www.ng.airtel.com
For Android Phones and Tablets
Go to Settings> More Settings> Mobile Network> Access Point Names>Click on Menu options> New APN> Name> type in access. Click on APN>type in the following details:
- Username: Please leave blank
- Password: Please leave blank
- Access Point Name (APN): internet.ng.airtel.com
- Home Page: www.ng.airtel.com
Click on Authentication type> type in PAP
For Nokia devices
Windows OS e.g. Lumia Series
Go to Settings> Mobile Networks> Edit APN>type in the following details:
- Username: Please leave blank
- Password: Please leave blank
- Access Point Name (APN): internet.ng.airtel.com
- Home Page: www.ng.airtel.com
Symbian OS e.g. Nokia N8
Go to Settings> Connectivity> Admin Settings> Mobile Data> Access Point name>type in the following details:
- Username: Please leave blank
- Password: Please leave blank
- Access Point Name (APN): internet.ng.airtel.com
- Home Page: www.ng.airtel.com
Symbian OS e.g. Nokia C5
Go to settings> settings> Connection> Packet Data> Access Point>type in the following details:
- Username: Please leave blank
- Password: Please leave blank
- Access Point Name (APN): internet.ng.airtel.com
- Home Page: www.ng.airtel.com
For Blackberry Phones
OS 7 e.g. Bold 5
Go to Options> Device and Status information> Advanced System settings> TCP/IP> Click on APN settings enabled>type in the following details:
- Username: Please leave blank
- Password: Please leave blank
- Access Point Name (APN): internet.ng.airtel.com
- Home Page: www.ng.airtel.com
OS 5 e.g. Bold 2
Go to Options> Advanced Options> TCP/IP> Click on APN settings enabled> Click on APN>type in the following details:
- Username: Please leave blank
- Password: Please leave blank
- Access Point Name (APN): internet.ng.airtel.com
- Home Page: www.ng.airtel.com
You can also get the settings by sending ‘S’ to 232.
For further assistance and inquiries on how to get APN settings on your phones/devices and how to browse the internet in general, get in touch with us through the following avenues;
- Call 111 toll-free and 24hrs to access our Customer call center and log your complaints
- Visit any of our shops/showrooms across Nigeria.
- Log your complaints on our Twitter page @AirtelNigeria
- You can also reach us on our Facebook page www.facebook.com/airtelng
