In a move that industry experts believe confirms that the ecommerce ecosystem in Nigeria is firmly built on pay on delivery, ecommercce powerhouse Konga has reintroduced the popular option.
Starting from Lagos, the company’s customers will be able to enjoy pay on delivery option from August while shoppers in other states will have to wait till September 2018.
Explaining the rationale behind the reintroduction of the option, Konga Online’s CEO, Nick Imudia, revealed the option was suspended when Konga’s former owners, Naspers and AB Kinnevik were in discussions before the acquisition of the business by the Zinox Group.
“We have taken our time to restructure, improve our technology and capacity in terms of our own staff and logistics to meet customers’ expectations. We have invested substantially in our logistics arm, K-Express culminating in the acquisition of new line-haul trucks, delivery vansand motor bikes to meet the commitments of not just POD, but also achieve a minimum of 85 per cent same day delivery of major products categories by July 2019 across the nation as mandated by the Board of Konga.
“Someone must make it happen, and we have decided to take the bull by the horns with new mega warehousing and storage facilities being opened across the country with best in class technologies,” he said.
