Guests at Nigerian hotels can look forward to the end of an era of awkward check-in situations, when hotel’s records are not properly updated with their online bookings. This recurrent problem arises when rooms listed by hotels for sale on other travel agency sites are not seamlessly connected to the hotel’s front desk. As hotels are increasingly adopting new channels to sell rooms, the challenge of keeping available room and price information updated across all sales channels became even more complex.
This problem will be eliminated for users of online hotel booking sites that partner with MoBiashara for Hotels, a hotel management solution from SlimTrader. MoBiashara for hotels, also known as MFH provides a ‘Channel Manager’ that connects hotels to multiple room selling platforms, and seamlessly reconciles bookings across all distribution platforms with the records at the hotel front desk. In recognition of the benefits of MFH, Nigeria’s leading hotel deals site, Hotelnownow.com is building on its advanced platform to improve overall guest experience and room sales with better control, reconciliation and more visibility.
MFH is an easy-to-use and affordable technology solution that generates more sales for hotels by providing visibility on leading local and international online hotel online booking sites such as Hotelnownow.com, Expedia, Booking.com, TripAdvisor and Arik Air. MFH allows hotels to receive physical or online payments in either local or international currencies. With MFH, hotels can easily reconcile their room inventory and all payments made to the hotel. The solution also allows hotels to easily make last minute adjustments to their room prices and to offer specialized deals and promotions to the public.
SlimTrader developed MFH specifically for hotels in sub-Saharan Africa. It is the most affordable, easy to use hotel management software in the market today, available from only $30 per month,” said SlimTrader’s General Manager Mr. Magaji Buba.
”According to the Vice President of Operations for hotelnownow.com, Mr. Seun Ojo, “We are pleased to enter partnerships that will enable us provide better service to our customers. Our platform allows hotels to provide discounts for hotel rooms and bookings at any time; this will set our partner hotels apart. The flexibility is particularly useful for hotels that need to boost low occupancy by offering last minute deals.”
In addition to the business benefits that hotels will enjoy from this partnership, hotel guests will also be saved from inconvenient delays created when hotels try to quickly reconcile bookings across multiple platforms at the time of checking-in.
Tourism in Africa continues to see increasing interest from both local and international travelers. According to a 2015 Global Hospitality Insights report by Ernst and Young, “the development pipeline continues to grow and now includes 637 hotels, with 151,205 rooms, an increase of 139 hotels since December 2013. 15 Countries such as Nigeria, South Africa and Egypt have experienced continued economic growth [1]. The Ernst and Young report went on to say, “From an ownership standpoint, new technology has also impacted how guests are acquired in the discovery and booking phases, as travelers are increasingly looking online to book hotel rooms and customer acquisition costs continue to rise.”
SlimTrader and hotelnownow.com are jointly positioning themselves to back this growth anticipated in the hospitality industry.
