Advent of emerging technologies especially Robotic Process Automation, Artificial Intelligence & Machine learning, opened up new realms of business process transformation across all sectors. RPA & allied technologies are revolutionizing the way IT application portfolios influence conduct of business. These hyper automated application portfolios simplify business activities by providing solutions to manage critical business processes.
Intelics, an end-end Enterprise Digital Transformation Company, helps clients improve their business processes leveraging and customizing hyper automation and digital technologies.
How Intelics’ BPS Solutions Improve Business Productivity
Outsourcing is an age-old phenomenon but what is great to hear is that outsourcing process is still going strong in generating ROI for enterprises that embrace outsourcing. A recent report by Digital Learning showed that 57% of businesses agreed that outsourcing procedures helped them focus on key processes which improved their overall productivity.
Intelics believes in maximum return to its enterprise clients and hence all what it does is around is making business processes simpler, agile and delightful. As part of these endeavours, Intelics amalgamates many technologies to deliver value through its Business Process Services (BPS) offerings and highlights of a few are provided here:
RPA: Robotic Process Automation enabled BPS
One of the main features Intelics’ BPS services offers is Robotic Process Automation (RPA).
A Report by Deloitte found that 86% of respondents indicate that their expectations of productivity improvement from using RPAs were met or exceeded, while 61% indicated a reasonable drop in the cost of operation all thanks to RPA.
This technology helps to automate repetitive tasks that require minimal human intervention, such as data entry and document management. By using RPA, Intelics helps clients reduce operational costs whilst increasing the speed and efficiency of their processes.
Finance and Accounts Processing Outsourcing (FAO)
According to a report compiled by Fortunly, 24% of small businesses outsource to improve efficiency. And, another study by Clutch, found that the most commonly outsourced jobs in small businesses are accounting and IT services.
This includes:
- Data capture & management: Intelics can help you to efficiently manage your data, including the input, storage, and analysis of data using “intelligent Automation Platforms’. By outsourcing these tasks to Intelics, you can free up resources and focus on more strategic activities.
- Financial processing: Intelics’ financial processing services include invoicing, accounts payable and receivable, and payroll management. By outsourcing these tasks to Intelics, You can save time and resources and ensure that Your financial processes are accurate and up-to-date.
Customer Experience Management Services (CEM)
Customer service: Intelics offers a range of Omni-channel & multi-media enabled customer service solutions, including customer support contact centre- Inbound & Outbound, email, chat support and social media management. These services can help you to deliver top class customer experience and retention rates.
Digitalisation and Content Management
In addition to the services mentioned above, Intelics also offers physical to digital data transformation, data hosting & management, process re-engineering, and transition management.
- Content & Document management: Intelics’ proprietary enterprise content management solution – Infodocs® can help You to streamline your content & document management processes, including the storage, retrieval, and distribution of documents. This can improve efficiency and reduce the risk of errors or miscommunication.
- One of the key benefits of working with Intelics is the company’s use of cognitive content technology. This technology helps to analyse and understand large amounts of data, thereby providing critical business insights and recommendations to clients. This helps you make better decisions and improve your overall business performance.
BPS Resources and Support Services
- In addition to its core services, Intelics also offers a range of additional support and resources to help you succeed. This includes training and development programs, as well as ongoing support and consultation. Working with Intelics gives You access to a range of resources and expertise that can help You to achieve your business objectives and drive growth.
Intelics’ team of experts also has extensive knowledge and experience in the digital services industry. They have assisted many businesses in a variety of industries and can tailor their services to meet the specific needs and goals of each client.
To ensure the best possible outcomes, Intelics also employs a rigorous quality management system and has a team of experienced professionals who are dedicated to meeting the needs of clients.
According to a report by Gartner, companies that use outsourcing partner for their Business Process Services (BPS) requirements, see an average improvement in customer satisfaction of 20%.
Conclusion:
Intelics’ services are designed to help You transform, make your business processes efficient & agile, help outshine on customer delight and achieve sustainable growth. The company has a strong track record of helping clients achieve their business objectives and drive growth using digital technologies.
Partnering with Intelics as your digital service provider, you can take advantage of the extensive expertise and technologies to drive business success.