Browsing Tag
Customer Service
7 posts
Building for the People: How Kuda Leverages Customer Feedback to Shape its Product Development
In today’s fast-paced digital world, the success of fintech companies hinges on their ability not only to listen…
6 ways your business can improve customer experience
As a business owner, it is critical to take every precaution to guarantee that your consumers have a positive experience with your company
Ikeja Electric Launches WhatsApp Chatbot to Deliver Quality Customer Service
Ikeja Electric, Nigeria’s largest power distribution company, has unveiled a WhatsApp messaging solution, which offers real-time customers complaints…
Business Tips: Turning First-Time Visitors to Repeat Customers
When it comes to client/customer service, apart from offering top-notch services, have you thought of how you receive visitors…
6 reasons why your startup may be losing customers
Most startups begin with promising prospects by offering seemingly amazing solutions to customers’ needs. So, how come some…
The Customer Service equation every startup must solve, memorize and live by!
Effective customer service delivery has always been the hallmark of any business across any sector in the world.…
Konga Crosses 1 Million Likes on Facebook, Wins Social Bakers Award
Nigeria’s online marketplace, Konga.com has been awarded the “Socially devoted” standard; a certificate in customer service excellence by…