Nigeria’s Premium Pension Limited has described the pension industry in the country as highly technologically driven.
According to Kayode Akande, the company’s Executive Director, Operations and Services, it is important that the stakeholders remain at the cutting edge of technological rendition of pension fund administration in the country. Akande said this at the launch of the company’s app called the Premium Pension Mobile.
He noted that the decision to launch an app is in response to the evident need to further close the gap between the company’s operations and its customers on the one hand and the customers and their Retirement Savings Accounts (RSA) on the other.
“The Premium Pension Mobile is a mobile application that is downloadable from the app-stores of Androids, Blackberry, Apple Store and Windows phones” added Moses Kemza Riman, the company’s Head of Information Technology.”
The app offers users dashboard view that shows summary of a customer’s account/fund while incorporating a pie chart for the purpose of clarity. It also includes the history of unit prices and a graphical representation of movements in this regard. The mobile application also offers investment overview, contribution history, customer service information and contact layout as well as information on the company’s branches. Frequently asked questions are answered while balances and detail investment historical figures are included as well as a feedback form.
“The features exuded by this application are reflective of professionalism and transparency in our operations and relationship with our customers” concluded Mr. Akande. “These are the necessary ingredients that would shore up public confidence not just in our company but in the contributory pension scheme.”
