Following its partnership with Germaine Auto Centre – a Nigerian based auto service and maintenance company which enables driver-partners operating in Lagos to enjoy top quality vehicle maintenance and servicing, Uber has announced the opening of its Greenlight Hub in Lagos.
Uber says the Hub, which is located at the Maryland Mall in Maryland Lagos, will be open six days a week and will serve as a resource centre where existing and potential driver-partners can receive support for app-related inquiries.
The Greenlight Hub is a support centre that provides drivers-partners with established channels of communication to raise individual questions and concerns that they may have- Alon Lits
Speaking at the launch event, Alon Lits, General Manager for Uber, Sub-Saharan Africa said, “The Greenlight Hub is a support centre that provides driver-partners with established channels of communication to raise individual questions and concerns that they may have. We’ve always had partner support centres, but not at the level of the Greenlight Hub, where potential and existing driver-partners can have their concerns and inquiries addressed by our dedicated and professional team.”
Uber, through Taryn Morris, Head of Greenlight for SSA, reaffirmed its commitment to supporting driver-partners as the Hub is said to be a world-class, technologically advanced place for drivers to get on-boarded and obtain customer support.
As a way of recognizing exceptional driver-partners, Uber also presented prizes to Usman Oboshi, Remi Afolabi and Edwin Obi – driver-partners with the best rating and longest partnership with Uber. Prizes were also presented to Blessing Onu, driver-partner said to be the longest female partner- driver with Uber and Iwa Airiohuodion, female driver-partner said to have the best rating.
O’Yoma Ukueku, Greenlight Operations Manager, Uber Nigeria said; “Once existing and prospective driver-partners arrive at the Greenlight Hub, they are promptly attended to by our well-trained and professional Greenlight Uber Experts.There are no costs involved for driver-partners utilizing the Greenlight Hub, we respect them as valuable partners with a voice and a choice and we want them to feel that they can talk to us about anything at any time.”
“Uber cares about the driver-partners that use the app and we are committed to ensuring that they succeed and thrive in business,” O’Yoma concluded.